Overview
Refunds & Returns Policy
All sales are final. Due to the digital nature of our products, we are unable to offer refunds, returns, or exchanges once a purchase has been completed and the product has been delivered.
By completing a purchase, you acknowledge and agree that:
- You have reviewed your order before checkout.
- Digital goods cannot be returned or resold once accessed.
- No refunds will be issued under any circumstances, including accidental purchases or dissatisfaction with the product.
Chargebacks & Disputes
Initiating or threatening to initiate a chargeback through your bank or payment provider without making an earnest attempt at a resolution with us constitutes a violation of our terms of service and will result in an immediate and permanent ban from our servers and services, without further notice.
If you have a concern regarding your purchase, please contact our support team before taking any action with your financial institution. We are happy to assist with any legitimate issues.
For support, contact us through https://discord.gg/valyria